This case study is about an approach to community engagement involving Chevron Nigeria Ltd.(CNL) and local communities in Nigeria’s Niger Delta. In the wake of a violent inter-ethnic crisis in 2003, CNL — the third largest oil producer in the country — dramatically reshaped its community engagement strategy. The new process is known as the ‘GMOU’ model, named for the formal agreements called General Memoranda of Understanding signed between the company and clusters of communities impacted by the company’s onshore operations and government.
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